How it works
Departing from Israel
- After your order is complete, you will receive an email approving your order. (Orders placed at least 32 hours prior to flight will be automatically approved).
- Upon receipt of your order approval email you should save the phone number of the Duty Manager listed in your email.
- Call the Duty Manager a half hour before your meeting time with our Fast Track representative, to confirm the time and place.
- Meet your Fast Track representative who will be waiting to handle your luggage for you.
- Swiftly pass a security check without waiting in line.
- Check in at the express check in desk (availability per airport). Note: It is recommended to check in online, through the airline website.
- Security checks are done in the Ben Gurion Airport VIP station, without wating in any line.
- Passport checks are done at the fast lane for diplomats and quick biometric scans.
- Arrive at Duty Free and bid farewell to your Fast Track representative.


Arriving to Israel
- Your Fast Track representative will wait for you at the plane exit.
- Your Fast Track representative will handle all passengers’ bags for you.
- Your Fast Track representative will escort you through the passport check fast lane for diplomats.
- Passengers will receive a note of entry to Israel, rather than a stamp on their passport.
- Gather luggage from baggage claim.
- Your Fast Track representative will contact your driver or transportation representative.
- Pass through customs. Your Fast Track representative can assist you when declaring possessions if necessary.
- Part ways with your Fast Track representative, but not before he leaves you at utmost convenience, in the hands of your driver or transportation representative.